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Examples of Previous Work

Please find below details of some example work that the Waipiata Consulting Directors have conducted in recent years.

Janice Mueller

Allied Health Service Reviews – Australia and Aotearoa New Zealand

Allied Health Service Review – Nelson Marlborough District Health Board 2017

(Confidential to NMDHB)

Other Reviews – Australia and Aotearoa New Zealand

Six other Allied Health Service Reviews for District Health Boards in New Zealand (confidential to Commissioners) have also been completed in recent years (2012 – 2018).

A further three Allied Health Service Reviews for large healthcare organisations in Australia have been completed with partnership with Professor Rosalie Boyce. The findings of these review are confidential to the Commissioners (2015 – 2018).

Allied Health Review for Justice Health & Forensic Mental Health Network – 2014

Waipiata Consulting (Janice Mueller) and Professor Rosalie Boyce were jointly commissioned to review the allied health services for the NSW (Australia) Justice Health & Forensic Mental health Network, also known as JH&FMHN. JH&FMHN is a specialist network with a distinct and unique client population and a state-wide reach. It holds a position of prominence for models of care in the justice and forensic mental health setting due to its significant number of allied health staff (~ 5% of their total workforce). The key messages from this review were:

  • Strong governance approaches depend on developing a mature allied health identity and acknowledging the distinct contribution of the member professions;
  • Joined-up leadership of allied health throughout the organisation is essential to strengthen clinical and managerial performance; and
  • NSW Justice & the Forensic Mental Health Network have unique and complex service settings that impact on possible allied health organisational and governance approaches.
An Options Paper for Fiona Stanley Hospital, Perth Australia: Allied Health Organisational Structures - 2013

This report was commissioned by the Fiona Stanley Hospital. Prior to the move to their new facility, the client was looking for guidance regarding allied health structures. The proposed model included international comparisons and cost analysis between options. A preferred option was provided, with rationale and supporting evidence for the recommendation.

Work with Universities

University of Auckland, School of Pharmacy Accreditation - 2017

The School of Pharmacy at the University of Auckland was undergoing their five-year accreditation process for their Bachelor of Pharmacy Programme with the Australian Pharmacy Council. Janice was commissioned to project-manage the application and prepare the documentation for accreditation for the on-site visit by the Site Evaluation Team (SET) accreditation panel. The first commendation from the following their visit was: “The SET commends the Head of School for his leadership of the School, including the preparation of a comprehensive and detailed application for reaccreditation.”

Aotearoa New Zealand National School of Rural Health Proposal - 2017

In partnership with the University of Otago, the New Zealand Rural General Practice Network, the Royal New Zealand College of General Practitioners and AUT University, Janice was commissioned by the University of Auckland to project-manage the development of a comprehensive proposal for the Ministers of Health and Education for a National School of Rural Health.

The consortia proposed that the “National School of Rural Health will provide a sustainable workforce for rural Aotearoa New Zealand that is culturally competent, fit for purpose and willing to work in, and serve, rural communities now and into the future”. A follow-up, detailed Benefits paper was also written, including evidence from local and overseas jurisdictions.

A Review of Clinical Placement Models for Undergraduate Nurses – 2015

This work was commissioned by AUT University to explore undergraduate clinical placement issues for nursing in detail, and to prepare a comprehensive report for the incoming Head of School. An environmental scan and literature review regarding clinical placement models for Nursing was completed, and an implementation plan for proposed changes to the clinical placement model was developed.

An Analysis of Clinical Placement Models for Seven Health Professions – 2014

This work was commissioned by AUT University to analyse the seven disciplines of Nursing, Midwifery, Occupational Therapy, Oral Health, Paramedicine, Physiotherapy and Podiatry within their Health Faculty to understand and clearly document their clinical placement models.

Examples of other Commissions

A Stocktake of Selected Countries and their Regulation Requirements for Magnetic Resonance Imaging (MRI) Technologists – 2016

In preparation for a series of consultation workshops scheduled to occur around New Zealand in early 2016, the Medical Radiation Technologists Board of New Zealand commissioned Janice to conduct a limited literature review looking at the global picture for MRI Technologists. Included in this review were countries with comparable health systems such as Australia, the United Kingdom, Canada, South Africa, and two to three states within the USA.

Report on the Development of a Clinical Governance Framework for Te Korowai Hauora o Hauraki - 2015

Te Korowai Hauora o Hauraki is a rural iwi-based, not-for profit, incorporated society providing health and wellness services across the Hauraki rohe. Janice was commissioned to run workshops with staff to explore the concepts of clinical governance as part of an agreed strategic priority to implement a clinical governance framework. Phase Two included more detailed work with the organisation to establish a range of clinical governance systems and processes, including the establishment of a Clinical Advisory Group.

Ian Rowe

Project Establishment

Ian has recently undertaken a six month project in Abu Dhabi, lending his Health Information Exchange (HIE) experience to help prepare for a nationwide HIE, which has recently gained funding and approval to proceed.

As Commercial Director for Precision Driven Health (a multi-million-dollar public-private research partnership aimed at improving health outcomes through data science), Ian established the processes and governance necessary to direct research to areas with high potential clinical benefit.

Ian undertook a fixed term contract with Northern Territory Department of Health as Programme Director for their Core Clinical Systems Renewal Programme, where he successfully led the requirements documentation, market sounding; and the development of the business case for the complete systems replacement.

Project Delivery

As Global Electronic Health Record (EHR) Manager for Orion Health (2007 – 2014), Ian led many EHR implementations around the globe including:

  • Project Director for the Massachusetts Health Information Highway;
  • Project Director Shared Health EHR Implementation in Tennessee; Project
  • Director Singapore National Electronic Healthcare Record; Project
  • Director & Enterprise Architect for ACT Statewide Health EMR and EHR
  • Implementations in Australia; and Programme Director of the
  • Provincial-wide EHR project in Quebec.

Prior to joining Orion, Ian led multiple projects across multiple across a range of business sectors in Australasia, including:

  • Payroll Implementations for New Zealand Forest Products Limited, Fisher & Paykel, Telecom New Zealand Limited, and Electricity Corporation of New Zealand;
  • Project Manager for Auckland Area Health Board Patient Management Systems (1990) implementing the first region-wide health IT implementations in New Zealand and establishing the MOH national systems (NHI, NMWS and NMDS);
  • Project Director for NZI Insurance NZ systems replacement project;
  • CIO for NZI Insurance Australia;
  • Project Director for Integrated Care IT – Counties Manukau DHB; and
  • Enterprise Architect – Counties Manukau DHB.

Service Delivery

In 2015, Ian initially volunteered (pro bono) to a rural iwi-based, health and wellness service provider with some IT issues. He quickly recognised the root cause of their then financial difficulties, and was appointed by the Board as Acting CEO. Within four months he had the organisation back to break-even and experiencing growth. Ian helped the organisation value its kaupapa and regain its cultural identity, while delivering safe clinical care.

Achievements included:

  • Financial turnaround;
  • Change from overly management-centric organisation structure to a leadership model with a high degree of clinician engagement; and
  • Established cultural and clinical governance models.